Privacy Policy

Effective date: July 13th, 2026

Last updated: July 13th, 2026

Nexxus Drako Multimedia ("we", "us", "our") respects your privacy and is committed to handling personal information in a clear, responsible, and secure way.

This Privacy Policy explains how we collect, use, store, and disclose personal information through our website, products, services, communications, social media, and related activities.

Personal information we collect

The personal information we collect depends on how you interact with us. It may include your name, username, contact details, billing or transaction details, messages you send to us, support requests, project or service inquiry details, and other information you choose to provide. We may also collect technical and usage information such as IP address, browser type, device information, pages visited, and general interaction data through our website or digital services.

We generally collect personal information directly from you when you contact us, make a purchase, subscribe to updates, submit a form, request support, enter a promotion, or otherwise interact with our business. In some cases, we may also receive information from service providers, payment platforms, analytics tools, social platforms, or other third parties connected with our operations.

How we use it

We use personal information to provide and improve our products and services, respond to inquiries, process transactions, communicate with customers and collaborators, send updates or marketing where permitted, maintain security, and meet legal or business obligations.

We may disclose personal information to trusted service providers who help us operate, such as hosting providers, payment processors, email or newsletter platforms, analytics providers, contractors, advisers, and platform partners. We may also disclose information where required or authorised by law.

Storage and security

We may store personal information in electronic systems, cloud services, communication platforms, and business records. We take reasonable steps to protect that information from misuse, loss, unauthorised access, modification, or disclosure, but no method of online transmission or storage is completely secure.

Some third-party providers we use may store or process personal information outside Australia. Where that occurs, your information may be handled in overseas jurisdictions where those providers operate.

Access, correction, and complaints

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading. We may need to verify your identity before responding, and in some cases the law may allow or require us to refuse part of a request.

If you have a privacy concern or complaint, you can contact us using the details below. We will review the matter and respond within a reasonable time. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner at [https://www.oaic.gov.au/](https://www.oaic.gov.au/).

Contact

Pyra Drake

Nexxus Drako Multimedia

Email: nexxus@nexxusdrako.au

Website: https:/nexxusdrako.au

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated revision date.